Yesterday Microsoft hosted their official CRM 2013 launch event.  Very well orchestrated, it was ...

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With the relatively recent release of the “Polaris” release of Dynamics CRM Online, I ...

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Oh how I wish I was going to Convergence this year.  Time for a ...

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For those of you who are just starting to evaluate CRM options, Michelle Groen ...

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When implementing a Customer Relationship Management system, whether as a new endeavor or as ...

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