January 31

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Learning the basics about Microsoft Dynamics CRM

For those of you who are just starting to evaluate CRM options, Michelle Groen of Hitachi Solutions will be holding a free introduction demonstration webinar next week.  It’s scheduled for  February 6th, 2013 from 2-3pm EST and will be covering the following information:

  • Outlook – Converting an email
  • Dashboards – Drill down, Exporting to Excel
  • Marketing – Lead Qualification
  • Sales – Opportunities, Workflows
  • Service – Case Management, KB’s, Dialogs

This is a great way to get a feel for the application and inspiration for what it can do to help transform your business.

If you’re interested, please register (the last one exceeded capacity and only pre-registrants could get in) using:

https://attendee.gotowebinar.com/register/3143168740836452352

Enjoy!

Full Disclosure: I am employed by Hitachi Solutions.


Tags

CRM Outlook Client, Customer relationship management, free introduction, MSCRM, Outlook Client, Webinar


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