Excessive IE Add-ons PSA

I’ve seen an uptick in the number of Internet Explorer 7&8 Add-on related support issues for Dynamics CRM. ┬áNot sure what’s causing the spike, but I’m getting the word out so you can take some preventative measures. ­čÖé ┬áIssues can surface in many ways, including:

  • Record windows not opening at all
  • Record windows opening but only partially loading
  • Wonky behavior when trying to change text in fields
  • Goofy pop-ups and error messages when saving a record
  • Unexpected impacts on the user experience (script oddities)
  • General slow responsiveness of the application

If your web browser looks like this….

Internet Explorer window with countless toolbars

Eep! [image via reddit]

…you will want to start removing (or at least disabling) these.

Microsoft has a detailed FAQ that covers details on how to deal with these, and how they may have gotten there in the first place.

Matthew C. Anderson

I'm an enthusiastic speaker, creator, and problem-solver.