When I look at what I’m going to be doing tomorrow a lot of those decisions about time management seem like they’re “already made”. I know when I’ll get up, eat, get ready, and later go to bed. Most of my plans with other people are already in place (or the time is at least mentally blocked off) and there’s a mounting list of “important” things that I know I’ll need to do.
By putting a plan together for the next 168 hours, instead of the next 24, I’m able to re-acquaint myself with what’s been scheduled while there’s still time to influence that schedule.
You might think to yourself that I’m suggesting that we all just look further out when doing planning, but I contend that there’s a specific time management sweet spot by looking out one week. Most weeks (for me) there are a number of assumed things (sleep, eating, etc.), known activities (meetings, social events), and important tasks (which may or may not be scheduled).
By limiting yourself to only looking a week out, it’s easier to get a feeling for how hectic the week is. It’s also easier to see where you might be able to re-prioritize things so you can focus on the things that are most important to you, without having to compromise on your commitments to others.
Let me be clear that looking out further than one week is also very important. This is actually a skill that can be practiced and developed over time. In fact, many of the skills for looking out 168 hours are foundational to looking out months, years, or even decades (as crazy as that may sound).
This is fantastic news for Dynamics CRM Online customers. With the increased cadence of feature releases from Microsoft, admins have been clammering for finer control over the update process. This brings clarity and centralization to the process.
Oh how I wish I was going to Convergence this year. Time for a little shameless bragging 🙂
Heads held high, the Hitachi Solutions CRM team has two clients that are 2013 Customer Excellence Award winners in the Productivity category (Sales Force Automation and Customer Care categories), and the broader Dynamics team has four total winners and many more finalists! We’re also a Platinum sponsor and I’m extremely proud of the presence we have planned for the event (I’ve seen the booth layout…so cool!).
Way to go team!
For those of you who will be at Convergence, make sure to stop by the Hitachi Solutions “Café Du Monde” (booth #2013) to learn more about the other exciting things our team does.
P.S. I may have forgotten to mention the complimentary coffee and beignets at our booth…
So I was reading XKCD last week, and I laughed out loud when I saw the “Workflow” comic that had been posted:It’s funny because it’s true.
It can be hard to let go of a process that works, even when the foundation it’s built on is fundamentally flawed. In 2008 I built a utility that would copy records from an Access Database into Dynamics CRM. Every time the form layout changed, it would break the simplistic little utility and it irked the heck out of me. Eventually, we were able to strike a balance in the release schedule so it wouldn’t hit at an inopportune time.
I work with companies every day where we are re-engineering applications and the related processes to better support their business as a whole. Eggs get broken and when those eggs are yours. It’s unrealistic to expect that everyone will inherently find the value in a change–and even with communication like the post above, it’s easy to fall short of contented adoption.
When I think back to the most successful projects I’ve been part of in the last year, effective Change Management is a key theme. Understanding the scope of the change and the degree to which folks will be impacted is critical in providing a path showing how they can best navigate (and take advantage of) the change.
LongTimeUser4: There are better options than holding down the spacebar 🙂
I’ve seen an uptick in the number of Internet Explorer 7&8 Add-on related support issues for Dynamics CRM. Not sure what’s causing the spike, but I’m getting the word out so you can take some preventative measures. 🙂 Issues can surface in many ways, including:
If your web browser looks like this….…you will want to start removing (or at least disabling) these.
Microsoft has a detailed FAQ that covers details on how to deal with these, and how they may have gotten there in the first place.