Learning the basics about Microsoft Dynamics CRM
For those of you who are just starting to evaluate CRM options, Michelle Groen of Hitachi Solutions will be holding a free introduction demonstration webinar next week. It’s scheduled for February 6th, 2013 from 2-3pm EST and will be covering the following information:
- Outlook – Converting an email
- Dashboards – Drill down, Exporting to Excel
- Marketing – Lead Qualification
- Sales – Opportunities, Workflows
- Service – Case Management, KB’s, Dialogs
This is a great way to get a feel for the application and inspiration for what it can do to help transform your business.
If you’re interested, please register (the last one exceeded capacity and only pre-registrants could get in) using:
Full Disclosure: I am employed by Hitachi Solutions.